Frequently asked questions

Use the online booking form for an instant estimate and pick a date. Homes do not need an in-person walkthrough. Commercial spaces get a free 30-minute site walk first.

Recurring and deep cleans usually have openings within 2 to 3 business days. Move-out cleans at the end or start of the month should be booked 7 to 10 days ahead.

Reschedule or cancel free with 48 hours notice. Inside 48 hours there is a $40 fee, and inside 12 hours or a lockout it is 50% of the visit price.

No. About 70% of our clients give us a door code or lockbox. Keys are coded, never labeled with your address, and stored in a locked safe.

You choose a 2-hour arrival window. Crews text when they are on the way and again when they finish.

For standard and recurring homes, yes, as long as the details you enter are accurate. Deep and move-out cleans can change if the condition is very different from what was described, and we always confirm before starting extra work.

Your card is authorized when you book and charged after the clean is complete. Commercial accounts are invoiced monthly, net 15 or net 30.

No travel fees anywhere inside our service area, from Arvada to Highlands Ranch and Lakewood to Aurora.

Tipping is never expected. Crew members earn $22 to $31 an hour plus benefits. If you would like to tip, you can add it in your account and 100% goes to the crew.

Yes. Every technician is a W-2 employee, not a contractor, with paid training, paid time off and health coverage options.

Yes. Every hire passes a national criminal background check, reference checks and a 40-hour paid training program before cleaning a home.

Yes. We carry $2M general liability, workers' compensation and a janitorial bond. Certificates of insurance are available on request (demo figures).

Tell us within 48 hours. We repair, replace or reimburse at fair value, and our insurance covers larger claims.

Yes. Crews bring Green Seal certified products, microfiber systems and HEPA vacuums. If you prefer your own products, leave them out and add a note.

Our standard kit is fragrance-light and pet safe once surfaces are dry. We avoid bleach unless you request it for a specific area.

Yes. Choose fragrance-free when booking and we switch to unscented products and fresh microfiber for your home.

From 2,000 to 60,000 square feet: offices, medical suites, studios, showrooms, fitness spaces and coworking floors.

The first 90 days are an onboarding term. After that, contracts continue month to month with 30 days notice.

Yes, usually the same business day, naming your company or landlord as additional insured.