Built on a checklist, not a sales pitch.

We started with one van and one rule: write the standard down, then meet it every time. Twelve years later, that is still the whole business model.

Join the team

Two Crisp & Co. technicians cleaning a modern kitchen

Why we write everything down

Marisol Vega spent six years cleaning homes for other companies before starting Crisp & Co. The work was fine. The inconsistency was not: a great clean one week, a rushed one the next, and no way for a client to know which they would get.

So she wrote a checklist and gave it to every client. If a task was on the list, it got done. If it was not, the client knew in advance. That list is now 212 points long, lives in an app, and is the reason 96% of our clients rebook within a month.

We also made a decision early that still costs us more than our competitors: every technician is a W-2 employee with paid training, health coverage and paid time off. Crews that stay are crews that know your home.

2014
One van, one checklist
Marisol Vega starts cleaning Highlands homes from a 90-point list she wrote on a legal pad.
2016
First employees
Crisp & Co. converts every cleaner to W-2 employment with paid training and benefits.
2019
Commercial division
Night crews launch for offices and clinics across Downtown and the Tech Center.
2023
The room log
Our in-house app puts every task and photo in front of clients within an hour.
2026
96 employees, 8 cities
From Arvada to Highlands Ranch, still dispatched from Wynkoop Street.

Four rules we do not bend

They are printed inside every van and read out at every new-hire training.

Rule 1
Written standards
Every clean follows a published checklist. If it is not on the list, we tell you before we skip it.
Rule 2
Employees, not gig workers
W-2 crews with paid training, benefits and a career path. Retention is why your crew stays the same.
Rule 3
Proof, not promises
Room-by-room logs and photos, so you can see the work without walking every room.
Rule 4
Fix it in 24 hours
Report a miss and a crew returns within a day. No forms, no arguments.

The people behind the checklist

Leadership still inspects homes and offices every week. You may well meet them on your doorstep.

Marisol Vega
Founder & COO
Started Crisp & Co. in 2014 with one van and a 90-point checklist. Still inspects a home every week.
Daniel Okafor
Director of Operations
Built our routing and crew scheduling system. Previously ran housekeeping for a 300-room Denver hotel.
Priya Raman
Commercial Accounts Lead
Manages 64 office and clinic contracts and personally runs every monthly inspection she can.
Tomás Herrera
Field Supervisor, South Metro
Twelve years in residential cleaning. Trains every new crew lead in Littleton and Highlands Ranch.
Hannah Lindqvist
Client Care Manager
The voice behind most of our texts. Answers booking questions in under 10 minutes on weekdays.
Keisha Brooks
Training & Standards Lead
Wrote our 40-hour training program and the 212-point deep clean list.

Supplies, equipment and who brings them

The van is packed the night before against this list. It is also the fastest way to see where a cleaning company's scope actually ends.

The crew brings

Loaded into the van the night before and checked off at dispatch.

Sealed HEPA canister vacuum
One per technician. Filters logged and replaced every 40 running hours.
Flat mop system
Four clean microfibre pads per home, never re-dipped in used solution.
Colour-coded microfibre
Red bathroom, blue glass, green kitchen, yellow general. Laundered at 160 F between homes.
Green Seal GS-37 chemical kit
Pre-diluted at the shop from the table above, bottles dated and labelled.
Four foot step ladder
Four feet of standing height is our reach limit. Higher work needs a quoted scaffold.
Extension duster
Reaches vents, fans and ledges to roughly twelve feet without a ladder.
Bin liners and shop towels
Standard kitchen and bathroom liners. Commercial liners on contract sites.

You provide

Short list, but the visit stalls without it.

Your own preferred products
Happy to use them if they arrive in the original labelled container. We note it on the booking and the re-clean promise still applies.
Laundry detergent and softener
Only needed if you have added the wash and fold option. We use what is in your cupboard.
Parking or a permit
A legal space within about 150 feet. Metered downtown parking is billed at cost.
Access and a working lock
Code, lockbox or key. See the access terms on the booking page.
Clear surfaces
Counters and floors cleared of personal items so the crew cleans surfaces, not around objects.
Working hot water and power
Extraction and floor work both need them. On vacant units, confirm utilities are still on.

Out of scope

Different licence, different insurance. We will say so before we quote.

Anything above four feet of standing height
Exterior upper windows, vaulted fixtures, high warehouse racking.
Furniture heavier than 35 pounds
We clean under what two people can move safely with your permission, and nothing else.
Mould over about 10 square feet
That is a remediation job. We photograph it and refer you on.
Biohazard, pest and hoarding work
Needs a licensed specialist and different insurance than ours.
Pet waste, litter trays and aquariums
We work around them. Say the word and we will empty a litter tray as a courtesy add-on.
Bulk waste removal
Whatever fits in your bins goes out. Mattresses and construction waste need a hauler.

Credentials and coverage

Certificates of insurance are available the same business day for landlords, HOAs and property managers.

General liability: $2,000,000 per occurrenceDemo figure
Workers' compensation: Full coverage, all employeesColorado
Janitorial bond: $25,000Demo figure
Product standard: Green Seal GS-37 certifiedStandard kit
Carpet cleaning: IICRC certified techniciansSpecialty crews
Background checks: National criminal, every hireRechecked annually

Request a certificate

Crisp & Co. housekeepers preparing a bedroom

Visit our office, or have us visit yours.

We are at 1550 Wynkoop St, Suite 300 in LoDo. Commercial clients get a free 30-minute walkthrough and a written scope within two business days.

Request a walkthrough (303) 555-0152

Cleans completed since 2014: 48,210
Average rating, 1,284 reviews: 4.9
Clients who rebook within 30 days: 96%
Point checklist on every deep clean: 212

Built on a checklist, not a sales pitch.

Why we write everything down

One van, one checklist

First employees

Commercial division

The room log

96 employees, 8 cities

Four rules we do not bend

Written standards

Employees, not gig workers

Proof, not promises

Fix it in 24 hours

The people behind the checklist

Marisol Vega

Daniel Okafor

Priya Raman

Tomás Herrera

Hannah Lindqvist

Keisha Brooks